Saratoga Success & A Contract Extension for Kay

NYRA/Adam Coglianese

NYRA/Adam Coglianese

On the day that an extension of his contract was announced, Christopher Kay, president and chief executive officer of the New York Racing Association, presented a report to the organization’s board of directors that highlighted the financial and customer service successes implemented since he was appointed in July 2013.

This year’s Saratoga Race Course meet showed substantial gains in all-sources pari-mutuel handle (up 13.2%) and attendance (up 9.7%) from 2014. Kay attributed the increases to a variety of factors, including customer-service enhancements such as a new reserved table policy and upgraded hospitality areas, and an increase in the quality of the racing product, including an emphasis on big-event days.

Continue reading at The Blood-Horse

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s