Belmont Stakes: A+ for racing, but customer service fails

California Chrome didn’t win the Triple Crown, but within hours of his failed bid to make racing history, the New York Racing Association was nonetheless declaring Belmont Stakes day a success, pointing to high attendance and record-setting handle numbers. Official attendance was 102,199, lower than the announced (and oft-questioned) attendance of 120,139 in 2004, Smarty…

Upgrades And Optimism at NYRA Board Meeting

Optimism was evident May 28 as the board of directors of the New York Racing Association heard Chris Kay, president and CEO, detail a number of improvements customers can expect on what could be an historic Belmont Stakes (gr. I) day.Also fueling the optimism was the realization of a number of capital projects at Aqueduct Racetrack.…

New York Says OK To Nasal Strips

California Chrome will run in the Belmont Stakes, and he will wear the nasal strips that caused such a furor over the last 36 hours. Acting with unusual celerity in an industry in which change is seldom enacted easily, the New York State Gaming Commission, which regulates Thoroughbred racing in the state, issued a release…